No recvibo Licencia

CCleaner for Windows
1

Buenas noches: he pagado dos veces Ccleaner para Windows.

Cada vez que intento comprobar si he recibido la Licencia me remite de nuevo a confirmar el pago.

No encuentro la manera de contactar con alguien que me ayude a solucionar el problema.

Pago y no dan factura de compra y sí figura que he comprado el software el día 1 de febrero.

Ya no me atrevo a volver a comprobar de nuevo porque volverán a pedirme que confirme el pago y lo pagaría ya tres veces.

Alguien puede ayudarme.

Gracias.

Google translate:

Quote 
<div class="ipsQuote_contents ipsClearfix" data-gramm="false">
	<p>
		 
	</p>

	<p>
		<span class="HwtZe" jsaction="mouseup:Sxi9L,BR6jm; mousedown:qjlr0e" jsname="jqKxS" lang="en"><span class="jCAhz ChMk0b" jsaction="agoMJf:PFBcW;MZfLnc:P7O7bd;nt4Alf:pvnm0e,pfE8Hb,PFBcW;B01qod:dJXsye;H1e5u:iXtTIf;lYIUJf:hij5Wb;bmeZHc:iURhpf;Oxj3Xe:qAKMYb,yaf12d" jscontroller="Gn4SMb" jsname="txFAF"><span class="ryNqvb" jsaction="click:E6Tfl,GFf3ac,tMZCfe; contextmenu:Nqw7Te,QP7LD; mouseout:Nqw7Te; mouseover:E6Tfl,c2aHje" jsname="W297wb">Good evening: I have paid for CCleaner for Windows twice.</span></span><span class="jCAhz" jsaction="agoMJf:PFBcW;MZfLnc:P7O7bd;nt4Alf:pvnm0e,pfE8Hb,PFBcW;B01qod:dJXsye;H1e5u:iXtTIf;lYIUJf:hij5Wb;bmeZHc:iURhpf;Oxj3Xe:qAKMYb,yaf12d" jscontroller="Gn4SMb" jsname="txFAF"><span class="ryNqvb" jsaction="click:E6Tfl,GFf3ac,tMZCfe; contextmenu:Nqw7Te,QP7LD; mouseout:Nqw7Te; mouseover:E6Tfl,c2aHje" jsname="W297wb"> </span></span></span>
	</p>

	<p>
		<span class="HwtZe" jsaction="mouseup:Sxi9L,BR6jm; mousedown:qjlr0e" jsname="jqKxS" lang="en"><span class="jCAhz ChMk0b" jsaction="agoMJf:PFBcW;MZfLnc:P7O7bd;nt4Alf:pvnm0e,pfE8Hb,PFBcW;B01qod:dJXsye;H1e5u:iXtTIf;lYIUJf:hij5Wb;bmeZHc:iURhpf;Oxj3Xe:qAKMYb,yaf12d" jscontroller="Gn4SMb" jsname="txFAF"><span class="ryNqvb" jsaction="click:E6Tfl,GFf3ac,tMZCfe; contextmenu:Nqw7Te,QP7LD; mouseout:Nqw7Te; mouseover:E6Tfl,c2aHje" jsname="W297wb">Every time I try to check if I have received the License, it sends me back to confirm the payment.</span></span></span>
	</p>

	<p>
		<span class="HwtZe" jsaction="mouseup:Sxi9L,BR6jm; mousedown:qjlr0e" jsname="jqKxS" lang="en"><span class="jCAhz ChMk0b" jsaction="agoMJf:PFBcW;MZfLnc:P7O7bd;nt4Alf:pvnm0e,pfE8Hb,PFBcW;B01qod:dJXsye;H1e5u:iXtTIf;lYIUJf:hij5Wb;bmeZHc:iURhpf;Oxj3Xe:qAKMYb,yaf12d" jscontroller="Gn4SMb" jsname="txFAF"><span class="ryNqvb" jsaction="click:E6Tfl,GFf3ac,tMZCfe; contextmenu:Nqw7Te,QP7LD; mouseout:Nqw7Te; mouseover:E6Tfl,c2aHje" jsname="W297wb">I can't find a way to contact someone to help me solve the problem.</span></span></span>
	</p>

	<p>
		<span class="HwtZe" jsaction="mouseup:Sxi9L,BR6jm; mousedown:qjlr0e" jsname="jqKxS" lang="en"><span class="jCAhz ChMk0b" jsaction="agoMJf:PFBcW;MZfLnc:P7O7bd;nt4Alf:pvnm0e,pfE8Hb,PFBcW;B01qod:dJXsye;H1e5u:iXtTIf;lYIUJf:hij5Wb;bmeZHc:iURhpf;Oxj3Xe:qAKMYb,yaf12d" jscontroller="Gn4SMb" jsname="txFAF"><span class="ryNqvb" jsaction="click:E6Tfl,GFf3ac,tMZCfe; contextmenu:Nqw7Te,QP7LD; mouseout:Nqw7Te; mouseover:E6Tfl,c2aHje" jsname="W297wb">I pay and they do not provide a purchase invoice and it does appear that I purchased the software on February 1st.</span></span></span>
	</p>

	<p>
		<span class="HwtZe" jsaction="mouseup:Sxi9L,BR6jm; mousedown:qjlr0e" jsname="jqKxS" lang="en"><span class="jCAhz ChMk0b" jsaction="agoMJf:PFBcW;MZfLnc:P7O7bd;nt4Alf:pvnm0e,pfE8Hb,PFBcW;B01qod:dJXsye;H1e5u:iXtTIf;lYIUJf:hij5Wb;bmeZHc:iURhpf;Oxj3Xe:qAKMYb,yaf12d" jscontroller="Gn4SMb" jsname="txFAF"><span class="ryNqvb" jsaction="click:E6Tfl,GFf3ac,tMZCfe; contextmenu:Nqw7Te,QP7LD; mouseout:Nqw7Te; mouseover:E6Tfl,c2aHje" jsname="W297wb">I don't dare check again because they will ask me to confirm the payment again and I would pay it three times already.</span></span></span>
	</p>

	<p>
		<span class="HwtZe" jsaction="mouseup:Sxi9L,BR6jm; mousedown:qjlr0e" jsname="jqKxS" lang="en"><span class="jCAhz ChMk0b" jsaction="agoMJf:PFBcW;MZfLnc:P7O7bd;nt4Alf:pvnm0e,pfE8Hb,PFBcW;B01qod:dJXsye;H1e5u:iXtTIf;lYIUJf:hij5Wb;bmeZHc:iURhpf;Oxj3Xe:qAKMYb,yaf12d" jscontroller="Gn4SMb" jsname="txFAF"><span class="ryNqvb" jsaction="click:E6Tfl,GFf3ac,tMZCfe; contextmenu:Nqw7Te,QP7LD; mouseout:Nqw7Te; mouseover:E6Tfl,c2aHje" jsname="W297wb">Can anybody help me.</span></span></span>
	</p>

	<p>
		 
	</p>
</div>

2

You will need to contact support and explain the problem that you are having.

You can use the form here to raise a support ticket: https://support.ccleaner.com/s/contact-form?language=en_US&form=general

Or you can email them : support@ccleaner.com

3
9 hours ago, nukecad said: 
<div class="ipsQuote_contents">
	<p>
		You will need to contact support and explain the problem that you are having.
	</p>

	<p>
		You can use the form here to raise a support ticket: <a href="https://support.ccleaner.com/s/contact-form?language=en_US&amp;form=general" rel="external nofollow">https://support.ccleaner.com/s/contact-form?language=en_US&amp;form=general</a>
	</p>

	<p>
		Or you can email them : <a href="http://ccleaner.com" rel="external">support@ccleaner.com</a>
	</p>
</div>

9 hours ago, nukecad said: 
<div class="ipsQuote_contents">
	<p>
		You will need to contact support and explain the problem that you are having.
	</p>

	<p>
		You can use the form here to raise a support ticket: <a href="https://support.ccleaner.com/s/contact-form?language=en_US&amp;form=general" rel="external nofollow">https://support.ccleaner.com/s/contact-form?language=en_US&amp;form=general</a>
	</p>

	<p>
		Or you can email them : <a href="http://ccleaner.com" rel="external">support@ccleaner.com</a>
	</p>
</div>

4

¿Cree que no lo he intentado? Solo recibo respuesta de correo automático.

Ahora dice que no se puede conectar.

Así que creo que ellos que han recibido dos pagos de mi parte deberían contactar conmigo. Otra actitud induce a pensar que hacen algo que no es correcto.

respuesta ccleaner.png

5

Please use english or google translate.

Thank you

-moderator