So Defraggler will recognise my new laptop's M.2 SSD (SAMSUNG MZVLW256HEHP-000L2) as a ordinary HDD and this is long time known issue? And where do you need Defraggler if it wont recognise any new SSD's, surely wont pay for this if development is lagging.
It did make it to do the defragmentation on my SSD before I uninstalled it.
Have almost the same problem with ccleaner cloud's defraggler with some more detail.
This laptop was originally installed with windows 8 and upgraded to windows 10. The laptop had a regular HDD at first but I cloned and replaced the drive with SSD.
when I noticed that the cloud defraggler saw the dirive as HDD i checked from windows. Windows also saw the disk as HDD. I ran "winsat formal" as suggested by one other windows forum. This fixed the problem on windows defragmenter and the ssd is now seen as ssd. However cloud-defraggler still sees the drive as HDD. I tried to uninstall the cloud-agent and remove the computer from cloud-dashboard. Reinstalled the agent and nothing changed. The SSD is still shown as HDD.
Could there be a bug in the code which assumes that the original system disk is *the* system disk. many times when you use registry or wmi with programming library you get a list of entries and maybe the code assumes only a single entry exists and takes only the oldest one from the list (history) of system disks?
sorry for my english, not a native english speaking person
These forums are clearly not being read by Piriform and the Regulars feel the need to apologise on the Company's behalf. The Samsung 960 Pro M.2 has been out for months now and is still not recognised as a SSD drive.
I was going to support with a paid version but given the indifference towards Users shown by Piriform I don't feel inclined to do so.
mta did raise this to us back in January and I can confirm that it is something that we are currently looking into. I'm sure you will have noticed that we haven't updated Defraggler in this time as it is something that we are still working on
- Based on my limited (!!!!) knowledge, I could make a case that the WMI database is corrupted and needs to be rebuild. There're programs that can do that (e.g. Tweaking's Windows Repair, repair #5 in that program can do that job).