Need to close Chrome after already closed

When I run the cleaner I get a message saying Chrome needs to be closed. But I'v already closed it. Then when I wait, it says Chrome is taking a long tome to respond. Of course it is! It's closed!

Then if I check that I want it to force Chrome to close, it wipes out all my extensions for Chrome and I have to reinstall. This is enough to make me want my money back.

Make sure Chrome isn't running in the background as a process, it has to be configured to not do that if I'm remembering correctly.

See here:

https://forum.piriform.com/topic/40285-ccleaner-not-deleting-google-chrome-history-fix/