I woke up this morning to a charge on my bank account from CCleaner, for a yearly subscription; yet I do not remember making an account for it, or linking my information in any way. When I search for the registry key associated with my email, the key that’s on my license does in fact match, but I’ve never received an email from Cleverbridge or anything of the sort. Any attempt to reset my account’s password gives me nothing at all. Please help so that I can get this refunded.
If you have a licence key then you have purchased it, (and entered it into CCleaner).
The licencing these days is on a subscription basis, it automatically renews each year and you pay for another year.
If you want to cancel your subscription then you need to contact support to do that.
Use the form here: CCleaner Support Community