My free CCleaner not clearing history etc...?

Can anyone tell me why my free edition of CCleaner isn't clearing history, cookies etc.. the boxes are checked with in the software but it's still not working?

We need a bit more information.

Which browser are you trying to clean?

You are ticking/unticking boxes in Custom Clean, but are you using Health Check or Custom Clean to do the actual cleaning?

TBH though I suspect that your issue is that CCleaner is cleaning your files, but they are then being put straight back by browser syncing.

Have a read of this which explains why some files will come straight back after cleaning, (syncing is one reason) and what you can do to stop that from happening:

It seems to be happening with google chrome, I do a custom clean and the history is still there when I check google chrome again?

Do you have sync turned on?

I'm not sure, where do I look?

See this for how to turn Chrome syncing on and off:

https://support.google.com/chrome/answer/185277?co=GENIE.Platform%3DDesktop&hl=en-GB

However if you are syncing between more than one device, and want to keep syncing, then you will need to clean/clear the synced data using Chrome itself.

CCleaner cannot delete things from Googles sync servers they are protected, CCleaner can only clean your own device.

https://www.howtogeek.com/408617/how-to-delete-synced-information-in-chrome/

Okay and thanks for your help, much appreciated...