Lost the Cleverbridge link

CCleaner for Windows CCleaner Windows Help Requests
1

28 апреля я оформил бесплатную подписку на 60 дней, и сейчас я хочу отменить её, но судя по всему, при оформлении я указал неверный адрес электронной почты, поскольку у меня нету сообщения с ссылкой Cleverbridge. есть другие варианты отменить подписку? Или если в день списания денег у меня не будет нужного количества на счету подписка отмениться сама?

Google Translate:

I signed up for a free 60 day subscription on April 28th and now I want to cancel it, but it seems I entered the wrong email address when signing up because I don’t have a message with a Cleverbridge link. Are there any other options to cancel the subscription? Or if I don’t have the required amount on my account on the day the money is debited, the subscription will cancel itself?

2

You can raise a support ticket by using the form here: CCleaner Support Community

However you should note that the automatic support queue works off email addresses, so if you have given the wrong email then you will not be recognised as a paying customer.
As an apparent ‘non-payer request’ your request will be non-priority and it may be a very long time (month or more) before the system even shows your request to a support person.

If there are no, or insufficient, funds in the account that you gave then they cannot take payment, and if you don’t pay then they will cancel the subscription.