lost license key

I have had CCleaner for a while & have been very happy with it.

I had not used the registry cleaner until today.

it wiped all my license info & asked me to re-enter it.

I have my ID, but not my license key.

I tried to retrieve it using your instructions & it tells me

that my email addy isn't on file, to try another one.

I have had this email for over 20 years NEVER any other.

what do I do ??

PS

im never running Registry Cleaner again

tks for any help

Hi crochetinc,

Please can you get in touch with our support team, letting them know your e-mail address and your payment reference number? They'll then be able to locate your details for you. You can create a support ticket here: https://piriform.zendesk.com/hc/en-us/requests/new