Latest version of CCleaner stops working at 27% of scan

CCleaner for Windows CCleaner Windows Bug Reporting
1

The latest version v5.28.6004 (64 bit) has a bug that I haven't had in earlier versions. I start the scan which is usually quick, but now it tends to stop at 27% at thumbcache_1024.db Sometimes it'll work but, more frequently it freezes scan at 27%.

2

can you go to that file and folder and manually delete it?

that .db file may be in use by some image browser so is locked and not deleted.

is it always the same name? if so, perhaps add it to the EXCLUDE list.

3

I added it to the exclude list as you suggested and, so far, it seems to have fixed the problem. Thank you

4

excluding that one .DB file shouldn't effect your crap removal regime as it's probably only got a small file size.

5

Similar trouble here :(

I've been running CCleaner for years without problems, on all my PCs ... but after updating to v5.27.5976(64-bit). This PC has Win7 Pro 64-bit as the OS, Current version CCleaner v5.28.6005(64bit) still crashes at around 56% (Mozilla Thunderbird) on my primary PC.

Crashing @ 56% of Cleaner scanning

Problem signature:
Problem Event Name: APPCRASH
Application Name: CCleaner64.exe
Application Version: 5.28.0.6005
Application Timestamp: 58b9ab00
Fault Module Name: CCleaner64.exe
Fault Module Version: 5.28.0.6005
Fault Module Timestamp: 58b9ab00
Exception Code: 40000015
Exception Offset: 0000000000150c96
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 3dae
Additional Information 2: 3daeed5726aec294e4de57aeec9d2236
Additional Information 3: ef69
Additional Information 4: ef69b4ec505e1a0ff56092ebee30bc0e
FWIW
After reading others posts here, I unchecked the "compact database" option for Mozilla Thunderbird and it completed without crashing.