Last month I accidentally ordered twice

CCleaner for Windows
1

I requested a refund, was told “not gonna happen” but here’s what we can do. Extend your subscription through 2028.

I had a clarification question and there was no response. I asked again, two more times, with no response. The two orders have NOT been merged.

I’d really like to get a refund, but this non-response is pretty frustrating.

2

Bumped for staff attention, but it may be Monday before they are back in the office.

3

Thanks so much.

4

I have contacted Cleverbridge.

5

Hi @lisaviolet,
I can see from our records that our support team followed up on your support request on 8 Nov 2024.
Did you receive this follow up?

6

Yes, they did. Thank you.

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