Hello there, this is my first post and I'm quite sure I haven't found this issue reported in past discussions but I'm accessing from my phone as my laptop is not accessible anymore. I apologise if I missed something.
My laptop is an HP ENVY dv6 with an i7 ans I'm sorry I can't get more precise details as I'm cut off from any information on my laptop at the moment. I have an nvidia geforce gt 635m, 16 Gb of RAM; originally this laptop had Windows 8 but switched to 10 a few months ago.
I ran a rather complete scan, leaving out only "Wipe out free space"; the other options were all ticked. After the scan, everything seemed normal but nothing was working anymore after very few seconds: start button, ctrl+alt+canc, nothing. So, I forced shutdown but pressing the switch long enough.
Now, I get a partial boot HP logo but no BIOS access and the screen just turns black and nothing happens. I tried to apply some of the working solutions suggested when at least the pointer was there but I have no pointer, no apparent hdd activity. Nothing.
I am quite lost and honestly have no ideas. Formatting would be a solution but I have no ways to change the boot sequence
I'd be most grateful for any help.
Thank you!