Kamo stopped allowing me to drag and drop photos to my websites

I recently renewed my CCleaner license and it came with a promotional service of Kamo. Once I downloaded/installed Kamo on my computer, I could no longer drag and drop photos to my business website, or websites like Canva. I tried adding the websites to the list of allowed websites on Kamo, but it still did not allow me to upload my pictures. As a last resort, I uninstalled Kamo from my desktop, and restarted my computer, and was able to upload the photos fine. Is there a fix so that I can use Kamo and still be able to upload my photos via drag and drop?

Hi @SCBoyMom I've not yet been able to replicate this issue because when Kamo is running, I am able to drag/drop photos to the Canva website via Google Chrome, and they are successfully uploaded.

Our support team would like to investigate further.

Do they have permission to contact you via email, using the same address that is registered to your forums account?

Yes, and thank you for getting back with me :-)

Hi @SCBoyMom No problem at all and I can confirm that we will contact you now; our email will be sent from support@ccleaner.com.