Just in case there are any users of this out there.
Effective immediately, K9 Web Protection is no longer available for purchase or download. Technical Support for K9 will end on June 30, 2019. Until then, support for K9 can reached via email at DL-ECS-K9TechnicalSupport@symantec.com. We’ve also created an uninstall tool should you need help removing the application from your computer.