First of all, sorry for my poor english, I have not been practicing much lately.
Here goes my problem;
to it
I’ve erased my old e-mail (gmail) account about a few months ago, my licence key of ccleaner was associated to it, so it’s lost indeed.
What can i do to recover that, how can i contact ccleaner support (my support account was associated to that email account too) so they can prove my identity or do something to retrieve my licence key.
Also, my old credit card, with witch i did the payment no longer exist, and i don’t remember any data of it.
You'll have to contact support directly, but (in my non-associated with the developers opinion) it sounds like you'll have a hard time providing any evidence for the retrieval (they'll need some sort of proof you are who you say you are, and that you are a valid purchaser)
You'll have to contact support directly, but (in my non-associated with the developers opinion) it sounds like you'll have a hard time providing any evidence for the retrieval (they'll need some sort of proof you are who you say you are, and that you are a valid purchaser)
Hey Thanks Nergal, yeah, surely i'll have to... thats not the problem but how do i contact support in this case? Any idea?