"Invalid file record detected" when Deep Scan on

Recuva Recuva Bug Reporting
1

Ok, as the topic says, I get "Invalid file record detected" text at the bottom of the window when Deep Scan is set to on. Also there's no files shown in the "browser" window. This doesn't happen when running without Deep Scan. Also this doesn't happen when running Recuva in debug mode.. even if the Deep Scan is on!? Quite peculiar.

Here's some rows from the end of the debug text file:

[2008-08-03 04:14:47] [iNFO ] Building folders

[2008-08-03 04:14:47] [iNFO ] Restoring tree

[2008-08-03 04:14:48] [iNFO ] Analyzing damage

[2008-08-03 04:14:50] [ERROR] Recuva exception: NtfsDataRuns.cpp(88) : Invalid clusters range (0x000000ad)

[2008-08-03 04:14:50] [ERROR] Recuva exception: NtfsDataRuns.cpp(88) : Invalid clusters range (0x000000ad)

[2008-08-03 04:14:50] [ERROR] Recuva exception: NtfsDataRuns.cpp(88) : Invalid clusters range (0x000000ad)

[2008-08-03 04:14:50] [ERROR] Recuva exception: NtfsDataRuns.cpp(88) : Invalid clusters range (0x000000ad)

[2008-08-03 04:14:50] [ERROR] Recuva exception: NtfsDataRuns.cpp(88) : Invalid clusters range (0x000000ad)

[2008-08-03 04:14:50] [ERROR] Recuva exception: NtfsDataRuns.cpp(88) : Invalid clusters range (0x000000ad)

[2008-08-03 04:14:50] [ERROR] Recuva exception: NtfsDataRuns.cpp(88) : Invalid clusters range (0x000000ad)

[2008-08-03 04:14:50] [ERROR] Recuva exception: NtfsDataRuns.cpp(88) : Invalid clusters range (0x000000ad)

[2008-08-03 04:14:50] [ERROR] Recuva exception: NtfsDataRuns.cpp(88) : Invalid clusters range (0x000000ad)

[2008-08-03 04:14:50] [ERROR] Recuva exception: NtfsDataRuns.cpp(88) : Invalid clusters range (0x000000ad)

[2008-08-03 04:14:50] [ERROR] Recuva exception: NtfsDataRuns.cpp(88) : Invalid clusters range (0x000000ad)

[2008-08-03 04:14:50] [ERROR] Recuva exception: NtfsDataRuns.cpp(88) : Invalid clusters range (0x000000ad)

[2008-08-03 04:14:51] [iNFO ] Processing recycle bin

[2008-08-03 04:14:51] [iNFO ] Returning list

What's going on? How come the Deep Scan works in debug mode but not in normal mode?

2

Ok, what's the deal here? Is everybody on vacation or something? Could somebody at least acknowledge the problem? Thank you.

3

OK, I'll acknowledge your problem. Unfortunately, sitting here in my chaotic spare room staring out of the window, I don't know what causes it. It is one of life's vicissitudes that not every question can glean an answer.

4

Is the developers reading (and writing into) this forum at all?

5

Yes we are looking into this issue

:)

MrRon