Intrusive CCleaner pop-up.

W.T.F. :angry:

I just downloaded and installed CCleaner v5.44 and 5 minutes later got a pop-up advert in the Windows notification area.

Something about 'The CCleaner Summer Sale'. (It faded out before I read it properly).

I really hope it was a one time thing and it is not going to keep popping up.

Once is bad enough.

What are you thinking Piriform?

OK I understand the need for advertising, but keep it in the CCleaner UI itself.

People use CCleaner to remove crap, we don't want CCleaner itself adding crap and junk notifications to our systems. nono.gif.d2db44f2156bbc825ff29f4bb07d49b0.gif

thank you, nukecad!

You said it well!

Ok so it keeps popping up, annoying but it gets worse.

It popped up just after I had run a clean and I noticed that it had also created and left behind a cookie - ipm-provider.ff.avast.com

A cookie that CCleaner will not find on analysis and will not clean.

Clipboard01.gif.5787d5ad88b9beb1780f4dda0cbbdb59.gif

You can force force delete it, right click it in the 'Cookies on Computer' list and delete from there. But it will come back next time you open CCleaner and the pop up appears.

Are Piriform still going to insist that the recent increase in intrusive in advertising, 3rd party data sharing, 'secret' updaters, cookies that seem to be protected from deletion, and other perceived degradations of what was a good product is not being driven by Avast?

Did they learn nothing from the protests about the dumbed-down results display?

The perception is that there is more development time being spent on these intrusive 'tweaks' than on fixing issues or improving the programme.

I think that we need an official statement from Piriform about this.

official statement? - bloody rare these days but if done, let's see how much political correctness and hyperbole is included.

v5.44? - another reason for me to stay on v5.40!

For those who haven't installed v5.44 yet this is what we are talking about.

As you can see it's not exactly unobtrusive, although it does fade away after a short time.

The cookie it leaves behind is a whole other level of intrusion though.


(I do wonder why is has a pin icon, but it did let me pin it there and take this clip).

Clipboard02.gif.50e3e12fa38a4bd4828a4d351139cbbe.gif

Mmm, it seems that that whitelisted cookie was introduced with v5.41, odd that I've never seen it before.

https://forum.piriform.com/topic/51327-version-541-adds-various-cookies-for-avast/

Quote
<div class="ipsQuote_contents">
	<p>
		When you see one of these messages, a cookie is left behind. This helps us to avoid sending you sales messages over and over again,
	</p>
</div>

If that realy was the intention then it's not working.

7 hours ago, nukecad said:
<div class="ipsQuote_contents">
	<p>
		Mmm, it seems that that whitelisted cookie was introduced with v5.41, odd that I've never seen it before.
	</p>
</div>

may explain part of the reason v5.41 had the increase in byte size. :ph34r:

Unless this intrusive pop-up is removed, I'll be uninstalling CCleaner and using Bleach Bit instead.

Just wondering if anyone knows …..

1. If you uninstall the regular free version of CCleaner and replace it with the portable version, are you still subjected to intrusive pop-ups?

2. Does the portable version notify when a new version is available?

Thanks for any info.

Has anyone tried uninstalling this version and then reverting back to previous version? If so, will that eliminate this popup?

It would be nice to hear from Piriform abiut his and what they intend to do to eliminate this.

4 minutes ago, bulajap said:
<div class="ipsQuote_contents">
	<p>
		Has anyone tried uninstalling this version and then reverting back to previous version? If so, will that eliminate this popup?
	</p>

	<p>
		It would be nice to hear from Piriform abiut his and what they intend to do to eliminate this.
	</p>
</div>

Hi bulajap: It appears the offending persistent cookie, ipm-provider.ff.avast.com, was introduced with version 5.41. I suspect you'd have to revert to version 5.40 to avoid it. According to @mta in post #4 above is still on that version and doesn't have this nonsense. Still, I'd like to know about the portable version. Otherwise, CCleraner's days on my computer are numbered.

1 hour ago, crizal said:
<div class="ipsQuote_contents">
	<p>
		1.  If you uninstall the regular free version of CCleaner and replace it with the portable version, are you still subjected to intrusive pop-ups?
	</p>

	<p>
		2.  Does the portable version notify when a new version is available?
	</p>
</div>

Hi crizal:

Sadly, I just unzipped the CCleaner Portable v5.44.6575 on a USB thumb drive and I'm seeing the same obtrusive pop-up ads in my system tray every time I launch CCleaner Portable.

5b33c0fd6329c_CCleanerPortablev5_44Pop-upAd27Jun2018.png.785786ad034373dc07e1e4f8f783b9f4.png

If you go to Options | Settings in CCleaner Portable you can still enable Inform me of updates to CCleaner, but if you are using the portable version then you are likely only plugging in your USB drive and running CCleaner Portable off your thumb drive when you want to run the occasional disk cleanup. If I want to check for updates with CCleaner Portable I just check manually by clicking the Check for Updates link at the the bottom of the GUI.

-----------

32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * Norton Security v22.14.2.13 * CCleaner Portable 5.44.6575

4 minutes ago, lmacri said:
<div class="ipsQuote_contents">
	<p>
		Hi crizal:
	</p>

	<p>
		Sadly, I just unzipped the <strong><a href="https://www.ccleaner.com/ccleaner/builds" rel="external nofollow">CCleaner Portable</a> </strong>v5.44.6575 on a USB thumb drive and I'm seeing the same obtrusive pop-up ads in my system tray.
	</p>

	<p>
		<a href="<fileStore.core_Attachment>/monthly_2018_06/5b33c0fd6329c_CCleanerPortablev5_44Pop-upAd27Jun2018.png.785786ad034373dc07e1e4f8f783b9f4.png" title="Enlarge image" data-fileid="10947" rel=""><img alt="5b33c0fd6329c_CCleanerPortablev5_44Pop-upAd27Jun2018.png.785786ad034373dc07e1e4f8f783b9f4.png" class="ipsImage ipsImage_thumbnailed" data-fileid="10947" src="<fileStore.core_Attachment>/monthly_2018_06/5b33c0fd6329c_CCleanerPortablev5_44Pop-upAd27Jun2018.png.785786ad034373dc07e1e4f8f783b9f4.png"></a>
	</p>

	<p>
		If you go to Options | Settings in CCleaner Portable you can still enable <em><strong>Inform me of updates to CCleaner</strong></em>, but if you are using the portable version then you are likely only plugging in your USB drive and running CCleaner Portable off your thumb drive when you want to run the occasional disk cleanup.  If I want to check for updates with CCleaner Portable I just check manually by clicking the <em><strong>Check for Updates</strong></em> link the the bottom of the GUI.


		-----------

32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * Norton Security v22.14.2.13 * CCleaner Portable 5.44.6575


Hello Imacri: I can live with a manual check for updates. Shame about the pop-ups on the portable version. This issue really has me annoyed. As I responded in another thread, I don't mind a pop-up once or twice as I'm using a free product and CCleaner does have a right to try and make some money. However, this persistent cookie and notification cannot be blocked or deleted and the stupid thing comes up every time I turn on my computer or restart it. It's totally unacceptable.

Piriform,

please respond and tell us what you are going to do to eliminate this obnoxious popup. If you intend to to do nothing then it is time for us to move on and delete this software from our computers

@bulajap

this from a previous thread...

I read from that, that you can not only expect this sort of behaviour to continue, but to develop further.

24 minutes ago, mta said:
<div class="ipsQuote_contents">
	<p>
		<a contenteditable="false" data-ipshover="" data-ipshover-target="<___base_url___>/profile/82174-bulajap/?do=hovercard" data-mentionid="82174" href="<___base_url___>/profile/82174-bulajap/" rel="">@bulajap</a>
	</p>

	<p>
		this from a previous thread...
	</p>
	<iframe allowfullscreen="" data-controller="core.front.core.autosizeiframe" data-embedcontent="" data-embedid="embed9046733853" scrolling="no" src="<___base_url___>/topic/51327-version-541-adds-various-cookies-for-avast/?do=embed&amp;comment=293776&amp;embedComment=293776&amp;embedDo=findComment" style="height:251px;max-width:502px;"></iframe>

	<p>
		I read from that, that you can not only expect this sort of behaviour to continue, but to develop further.
	</p>
</div>

Hi mta. You're absolutely correct as in the last paragraph it says the "dynamic content system" will be used extensively. Piriform may or may not respond. Ultimately, it's up to the user to decide whether to accept this or move to another product.

this pop up is much too intrusive!!

Martin Brinkmann suggested the following workaround today in his ghacks.net article CCleaner 5.44 Comes with Advertising Popups:

Quote
<div class="ipsQuote_contents">
	<p>
		"<em>There is no option in the program to disable the advertising popup. In fact, there is no option at all to prevent this kind of behavior.</em>
	</p>

	<p>
		<em>What you can do is block CCleaner's Internet access. If you <strong>disallow the program to connect to the Internet</strong>, for example with <span>TinyWall</span> or <span>Windows Firewall Control</span>, it seems that you won't get the advertising popup.</em>
	</p>

	<p>
		<em>The one downside to this is that <strong>you will have to download new versions manually to install them</strong>, at least until the July 7 deadline is reached.</em>"
	</p>
</div>

I haven't tried this workaround, but my Norton Smart Firewall provides a simple way to prevent access of the CCleaner executable through my firewall at Settings | Firewall | Program Control:

5b34cee942163_NSv22_14_2SmartFirewallBlockCCleaner.png.54033853e892e3f9c41cfe992520883f.png

Kudos to bjm_ for posting a link for Martin Brinkmann's ghacks.net article in the Norton Tech Outpost board and confirming <here> that blocking CCleaner's outbound connections should prevent this annoying pop-up ad.

-----------

32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * Norton Security v22.14.2.13 * CCleaner Portable 5.44.6575

I had already clocked that you could stop it by using your firewall to prevent CCleaner sending anything outgoing.

Temporarily disconnecting from the internet, eg. 'Flight mode / Airplane mode' will also do the trick.

But why should we have to?

16 hours ago, mta said:
<div class="ipsQuote_contents">
	<p>
		I read from that, that you can not only expect this sort of behaviour to continue, but to develop further.
	</p>
</div>

With all the complaints about the recent versions I will stay with v5.40 as a "last good version".