Have a subscription and have run successfully before. Not running now so tried uninstalling. New installation not completing now. Windows 10.
Hi @scozza,
Please try a fresh download and install via the link below and let me know if you continue to experience the issue.
https://www.ccleaner.com/go/get_ccpro
that is the same link I’ve been using and yes I am still experiencing the issue
Try downloading an installer from here:
Once installed go to the Settings ‘My Subscription’ tab and enter your licence key to activate it as Pro.
Your posts have got confusing now.
Your original post was about not being able to install CCleaner.
Have you managed to install CCCleaner now?
Your last post seems to be a message from the ‘Manage my Subscription’ webpage?
Are you having an issue with that now?
Please explain more about what you are doing and what problems you are having.
It’s working now. Thank you.
I believe that there was a temporary problem with the licence server, and it was probably that which prevented the loading of your subscription details.
It has been fixed and should work properly now.