In XP, new version of CCleaner fails to list details of recycle bin cleaning

Regarding version 3.11.1541 and using Windows XP Home, CCleaner fails to report the details of cleaning the recycle bin. It cleans the recycle bin fine; it just doesn't list anything having been cleaned. Even analyzing the scan beforehand, it doesn't list anything in the recycle bin, even though a check of the recycle bin shows numerous items there. So, CCleaner is working with the XP recycle bin, cleaning it as usual, but it's not reporting anything as it should.

I tested this with my wife's computer as well. Same thing; she uses XP Professional with CCleaner, and, again, the new version of CCleaner fails to list anything in the recycle bin (even though it may have many items in it), before or after cleaning it. Then it cleans it up perfectly but doesn't list what it deleted.

So it's not just my computer. Ver. 3.11.1541 is misbehaving in exactly the same way on two very different computers.

I'm not seeing this issue on XP Professional SP3.

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However I have seen a few others report a similar issue. Are you double clicking the entry in the summary?

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There isn't even an entry for the recycle bin I can see in the clean-up lists. In all past versions of CCleaner (and both my wife and I have been using the program for as many years as the company has made it available, meaning many years), you could see the recycle bin entry, whether CCleaner just cleaned it up or in the analysis beforehand. Now, there is no mention of the recycle bin anywhere (except the check box to clean it or not), before or after clean-up, and no listings anywhere of what's been cleaned (or will be cleaned). And this happens whether I've checked the advanced, expanded details or not.

Sounds like what's already been reported here:

http://forum.piriform.com/index.php?showtopic=33937

In short we'll all have to wait for a fix since the current version seems to have three or however many bugs associated with the Recycle Bin cleaner in CCleaner.

John Puccio, can you please let us know if you have any Service Pack installed for your XP machines?

Thanks

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Is your C drive formatted in fat32 or ntfs it would appear CCleaner doesn't read my Recycle Bin either (fat32).

Richard S.

Thanks Richard S. You are correct.

CCleaner is not listing the contents of a Recycle Bin on FAT formatted drives.

We'll look into this.

My XP machine uses FAT32, but my wife's computer uses FAT32 on one drive and NTFS on the other. Both machines have the latest Microsoft Windows XP Service Packs. On both machines, CCleaner fails to list recycle bin details.

that's because recycler is still on the FAT32 drive (as well as the ntfs, if i'm reading this right her 2nd drive in the same computer is fat32)

also (slightly off topic but I'm curious) any particular reason why you've not converted her second drive to ntfs (at the very least, if not both fat32)

Windows stores the location of the Recycle Bin different on FAT32 and NTFS drives.

FAT32 = C:\Recycled and NTFS = C:\Recycler\ + hidden folders S-1-5-.... (user account SIDs)

Richard S.

also (slightly off topic but I'm curious) any particular reason why you've not converted her second drive to ntfs (at the very least, if not both fat32)

No, no particular reason for not converting the second drive to NTFS except that neither my wife nor I has seen any reason to do it. It's just a small drive with a few document files on it.

Please, upgrade to CCleaner v3.11.1550

http://forum.piriform.com/index.php?showtopic=34004&view=findpost&p=202734

Thanks!

Thanks. Upgraded to version 3.11.1550, and CCleaner is now back to reporting details on the recycle bin.