I have a charge on my credit card for a pro license that I did not purchase, I would like it to be refunded to me.
Please send me information as to how this can be accomplished.
I have already contacted ccleaner and they referred me to this page, but I can't find any further information on getting a refund.
When you say "I have already contacted ccleaner" who did you contact and how?
The official support would/should have sorted out your query, not just refered you to this forum.
The official contact methods are by using this form: https://support.piriform.com/hc/en-us/requests/new
Or by emailing: <a href="http://support@ccleaner.com" rel="">support@ccleaner.com</a>
See this post by Dave CCleaner for some more info about canceling subscriptions: