Your case ID: 23935772
Here are the details of your request
Your first name(s): Emerson
Your surname: de Leon
Email (ideally the one your purchase is linked to): emerson95111@gmail.com
Subject: I want to cancel my supcription
Details: Cant find my email associate to the account and I can’t cancel my subscription. I only have the license key ———————–
Platform: Windows
Product: CCleaner 7
This is a user forum. We do not have access to accounts/billing here.
That is a summary of a ticket that you raised, but did you engage with the Chat process?
Filling the form is only the first step, you MUST also engage with the chat process.
(I have no idea why there is a button to click when it is something that you HAVE to do anyway).
If the chatbot can’t help it will transfer you to a person (tip, ask it twice in a row).
I see your problem is that you don’t know what email you registered so I’m afraid your only way forward is to start again and engage with the Chat process.