I need to find the email associated with my account

CCleaner for Windows CCleaner Windows Help Requests
1

I just made a new account with a 30 day trial, but when i go to manage subscription it says I need a Cleverbridge reference number. I dont have an email from CCleaner with the email I thought I used, but I had no email. So im trying to see what email I used for my account. I have the License key

1 Like
2

Hi @SauceBilly 

Please contact our support team via our Contact Us form below.


<a href="https://support.ccleaner.com/s/contact-form?language=en_US&amp;form=general" ipsnoembed="true" rel="external nofollow">https://support.ccleaner.com/s/contact-form?language=en_US&amp;form=general</a>


If you message me back once you have done this I can find your request and have it responded to quickly.

3

Hi @SauceBilly 

Please contact our support team via our Contact Us form below.


<a href="https://avast.lightning.force.com/lightning/r/Case/5005p00003LDCxdAAH/view" ipsnoembed="true" rel="external nofollow">https://avast.lightning.force.com/lightning/r/Case/5005p00003LDCxdAAH/view</a>


If you message me back once you have done this I can find your request and have it responded to quickly.

4

Have you paid anything yet?

I've never quite been able to work out whether those on a 30-day trial actually have a subscription that can be managed. 

To be subscribed to something usually a payment has to have been made.

Try your email (the ones you may have used) on this lookup webpage and see what it says to you: 

Cleverbridge reference lookup (needed for manage subscription): <a href="https://www.cleverbridge.com/?scope=cusecolp" ipsnoembed="true" rel="external nofollow">https://www.cleverbridge.com/?scope=cusecolp</a>