I found it but.....It won't recover what it says in 100% recoverable

I actually do have a relatively pressing "Windoz XP" issue I would greatly appreciate a hand with? For some unknown reason and I'm fairly certain that it's not a virus. I have lost all "Folder Options" functionality in Windoz. Threw control panel or threw tools in windoz explorer.

Near or around the same time (and I admit I had way too much on there) my entire desktop disappeared. Well, everything on it anyhow. Since then, "desktop" has been a bit quirky, so I've kept it to a minimum. I ran "Recuva" and I was able to find most of it on my secondary hard drive of all places and about 80% intact. However all attempts to recover the lost data only yielded approx. 20% of what I could find.

One thing that may apply is that I used a copy of XP Pro Sp2 that I got from a "Friend" and now unwittingly fallen prey to the WGA program @ Microsoft. Although I don't like the fact that I have to use "Norton '07" as my primary scanner, it does automatically manage to bring me a lot of the updates from Microsoft. (Not nearly what I need I don't think)

Thanks in advance