I would like to remove both the Yahoo Toolbar and the Google Toolbar and Macromedia Shockwave 10 from the CCleaner window. I don't have any of them in Firefox or IE. Those are the only two browsers I use. I don't see any traces of them in Prefs.js or in Add Remove Programs or in the Registry or in Firefox extensions or in IE toolbars or in CCleaners Uninstall window.
How can I find out where CCleaner is finding traces of these? How can I remove them?
It would be really nice if CCleaner would show the traces it finds and allow you to remove them.
you say you can't find them in the Registry, but my understanding of when CC reports something that actually isn't installed is that it was installed at some point in the past and still has residual traces left behind by a sloppy uninstall process, and the usual location is the Registry.
in case it sheds further light, what is your OS and CC version?
If it's any consolation CCleaner for me lists Real Player and Google Toolbar, none of which I can find any trace of on my computer.
I have searched the registry and every location on my computer I can think of and I can find no signs or traces of any of them. It's a complete mystery to me where CCleaner is picking them up from.
As I've stated before the best way to find out why ccleaner detects X program is to run ccleaner with the command line switch /export and then search the resulting winapp.ini file for the entry which bothers you (in this case yahoo toolbar) by the name it is listed in ccleaner
Then (using the obvious detect key from the entry as a guide) remove the registry key or file from your computer
As I've stated before the best way to find out why ccleaner detects X program is to run ccleaner with the command line switch /export and then search the resulting winapp.ini file for the entry which bothers you (in this case yahoo toolbar) by the name it is listed in ccleaner Then (using the obvious detect key from the entry as a guide) remove the registry key or file from your computer
Been there, done that Nergal, and there aren't any traces of Real Player in any of the 4 separate locations listed in CCleaners winapp.ini file.
Yet there it sits in CCleaner.
This isn't a rebuke or negative comment against your method by the way. I learned that one from you.
It's just to show that it isn't always as simple as that. I've even racked my brains as to the possibility of a version of the player sitting in some other programs folders or reg listing but a general search for "Real" anything would find something you would think. It's a puzzler.
If you have tried Revo without success, one issue I have with that software is when you do Forced Uninstall and type in the Program's exact name: it usually means just that, you have to be pretty precise.
For example, when I used it to remove Foxit from the CC list, searching for Foxit found nothing until I searched for Foxit Reader.
In another time I used it, I had to look up the HKCU\Software list first to find the name stored in the Registry as it used the company name instead of the software title.
Dennis how about re-installing RealPlayer and then trying a monitored uninstall?
Here is a link in case you haven't seen it already. The comments underneath list other reg entries that people have found when trying to get rid of the leftovers.
Hazel, I would rather poke myself in the eye with a sharp stick.
I found stuff from Real Player in places all over my computer. I even found shortcuts in "system32" and other unusual places, and at this point in time I can confidently say that there isn't anything, anywhere on my computer carrying the name "Real Player".
I've even searched in every media type program's folders and reg entries for anything relating to "Real" and there's nothing. I'm pretty sure that the name sticking in CCleaner is a bug. There's nowhere it can be picking it up from.
Same with "Google Toolbar". There isn't a Google folder to be found anywhere on my hard drive (I've zapped every one I've found) and I've painstakingly checked every "Google" reference in the registry and there isn't a toolbar reference anywhere.
I've searched for (and in) the folders of every browser I've ever had installed, and searched their registry locations and again, nothing. The only things left carrying the name google are things like .png and .idx files in Opera's local app data folders, and cookie stuff for site registrations.
At the end of the day, CCleaner shouldn't realistically be looking anywhere other than what's written into it's winapp.ini file. And I don't have any google locations in my small winapp2.ini file. This is a bug is my opinion and I can live with it.
The only thing which would now convince me otherwise is a CCleaner routine from the devs to open the "Containing Folder" or "Reg Entry" for the "Real Player" and Google Toolbar" entries in my CCleaner listing.