Does anybody have a link to get through to a human being?
All customers MUST now access a ‘Live Chat’ support service.
There is currently no other way.
To start raise a support ticket by using this: Contact Form.
Once you submit the form you will be given a support ticket/ID number onscreen, with a summary of your request.
Below that is the button to go straight into the ‘Live Chat’ where a virtual assistant will try to help you.
If the AI can’t help then you will be passed to a real person.
Fine. I’ve already terminated my subscription to this awful company.