How do I get CCleaner 7 to actually work, or go back to the old CCleaner?

[alap]

When I tried to use CCleaner today it automatically installed the new CCleaner 7. When I open it, it stays on the “Welcome to CCleaner 7” screen that describes its new features. But nothing I do can get past that screen or close it so that I can actually use CCleaner. How do I make this screen go away? Or, failing that, get back my old version of CCleaner? Closing the screen makes the entire program close.

[nukecad]

CCleaner has always had problems with fitting things onto screens, ever since higher resolution monitors came along.

Try clicking on the little ‘full screen’ box top right corner of the Window (if you can see one).
That will usually manage to fit the whole window to the screen so that you can see everything on it to click OK or Continue or whatever you need to click.

If that doesn’t work then go into Windows Settings and temporarily set the display scale to 100%

Run CCleaner 7 and get past that ‘Welcome’ screen,
Then you can close CCleaner and go and change the display scale back to whatever it was.

[alap]

Thanks for trying to help but my display scale is already at 100% and your first suggestion didn’t work - I cannot find any “full screen” box at the corner of the window.

[nukecad]

Sorry those suggestions didn’t work.

We are seeing a few reports of different issues when doing the update that appear to be different issues depending on how you actually do the update.

I note that yours did an Automatic Update, so that gives me another idea.
Download an installer from here: Download CCleaner builds | CCleaner Portable, Slim, and more
Double Click on the downloaded ‘ccsetup_online_setup.exe’ and see if that installs without the welcome screen.
I’m guessing a bit but it’s worth a try, please let me know if it works.

[NeilSherman]

i had to close everything on the start bar to get a sliver of the desktop to show up, right-click the desktop, click display, change the resolution to 1400 by 900 and then that stupid “continue” button showed up.

I am here, now, because I want to go back to the previous version i had before auto-upgrade sent me back to romper room again.

[nukecad]

@NeilSherman

I am here, now, because I want to go back to the previous version i had before auto-upgrade sent me back to romper room again.

See:

How to Roll Back from v7 to v6.39

We now have numerous posts from users dissapointed with the new v7 and asking if/how they can roll back to v6.39. Whilst normally I would say that you should use the latest version that works on your machine I also believe that you should have the choice to roll back from a major feature update. Particularly if/when that update is flawed. So here is how to do it using the official v6.39 installer (so that you don’t have to download a possibly dodgy* v6.## installer from a 3rd party website): …

[NeilSherman]

i ain’t the least bit able to agree that 7 is flawed, it may well be the best INNER Workings yet, but being the goofball I AM, I ain’t able to follow these here 21st century user interfaces with the same “instinctive feel” as took me two decades of learning curve to develop back in the late 20th:::)))