Health Scan

CCleaner for Windows CCleaner Windows Bug Reporting
1

Health Scan does not complete the scan

2

Hi @ccforkd,
Please follow these steps to help us investigate the issue:

  1. Replicate the issue on your end.
  2. In CCleaner, scroll to the bottom of the left-hand menu and click Help.
  3. Select CCleaner Support Tool from the options.
  4. Download and install the CCleaner Support Tool.
  5. Once installed, run the tool to generate the logs.
  6. At the end of the process, you’ll receive a 5-digit File ID. Please share that File ID with me so I can review the logs and investigate further.

If you have any issues please let me know.

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