Health Check Offline

When I run Health Check the Speed and Security sections say I am offline and do not run but I am online

It's a poorly worded message that they have promised to change.

<p>
	It doesn't actually mean that you are offline, it means that Health Check cannot contact CCleaners server for some reason.
</p>

<p>
	Those 2 functions need to contact the server to check against the database for any updates available to applications on your computer.


	(Note those 2 functions are only available in the Pro version).
</p>

<p>
	It may just be a connection problem in which case try again later, but more often it is your Anti-Virus blocking CCleaner from passing through the Firewall to contact the server.


	Try making CCleaner an exception in your Anti-virus, - google for how to add an exception in the particular AV that you use.


	(eg. google- "Add an exception to Avast anti virus" would find instructions for Avast).
</p>