Hello,
Today I noticed payment request posted by Cleverbridge ob behalf of the CCleaners in amount of $114.31 while invoice from CCleaners for subscription actually only for $70.71.
Since there is no any other way to contact either of those guys I am going to open dispute against that charge by Cleverbridge as fraudelent.
Please advice before it is actually done.
We have no way of dealing with any members accounts here on the forum, we mods are just users like yourself. Sorry.
Perhaps try here
https://support.cleverbridge.com/hc/en-us
Also…
All customers can now access a ‘Live Chat’ support service.
To start raise a support ticket by using this: https://support.ccleaner.com/s/contact-form?language=en_US&form=general
Once you submit the form you will be given a support ticket/ID number onscreen, with a summary of your request.
Below that is the button to go straight into the ‘Live Chat’ where a virtual assistant will try to help you. If the AI can’t help then you will be passed to a real person.
There is a VERY long wait for anyone to any help there (hours in some cases)