We are not supposed to speak of other programs and I for the first time looked at a few and now know where the Cleaner may be going. When you look at the interface and options of others, they appear to have complex features and a contemporary look to them. Like what MS did with Win 11 verses Win 10 (I should not go there). Maybe what V7 could have done is to use the same new look to include dark options but leave the same navigation options as prior but clear/cleaner contemporary look. I just hope that new versions have not steered into the privacy zones on the backend to establish new dispositions. I still wonder what V7 is doing when it says it is doing something?? I will assume positive intent.
I actually love the pretty new interface and dark mode, but besides that, can anyone defend a single thing about the new version?
Through testing, it seems half the tools don’t even work properly. I mean just for starters, the startup manager shows less than Task Manager, but we all loved the junk cleaner, get rid of temp files from the OS and browser, it seems it can’t even do that properly either.
It almost makes you want to create .bat files like the good old days, speaking of the old days, the old Piriform team would never have let it get to this state. The decline did not start until after the parent company took over, maybe? They have trashed plenty of other once loved software too. CCleaner is just another casualty.
Sad Times…
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Yes, those are along my issues to include less items showing in programs to delete verses windows programs and features, constant issues with delay to advise busy doing something on attempts for health check, remove/delete rate for cleaning is not consistent, registry option for cleaning more comprehensive/cleaner to process in the old version and just the ease of navigation to apply tasks but I will leave that to the ‘new’ logic as taking time to get used to.
I got support from chat yesterday. The agent confirmed that the fix for the cookie management function is coming soon… within days. I will continue to visit this forum to see if the new version is really fixed.
One other tip - to disable the update file, just rename it REMCCUPDATE.REM
You can rename it back later if the updates are fixed.
There is another file in the temp folder. Rename it to : REMccupdate700_pro.REM
I too will be uninstalling version 7. After many years of using CCleaner, much of it paid for, the new version is the oddest thing I’ve come across in quite a while. Who in their right mind would take a very well respected piece of software and add in a ‘wahhoo!’ factor thinking is was a great idea??? Wahhoo is ok, but why change the guts of the thing - who were you trying to appeal to?
The registry clean process shows a distinct lack of technical knowledge about how people want to process the registry.
The software program list has gone.
AND worst of all is the fact that there’s no way to stop it running at start up or ending it if so desired.
Having wrecked the product for us ‘keeners’ that used to allow for detailed cleaning - I await V8 somewhere down the line to rectify this silly release.
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Yes, it’s been a bit quiet here lately, but I’m hoping that’s a good sign—maybe the Cleaner team is reviewing designs. My guess is that most people here are still on version 6, and so far, we haven’t had any mandatory upgrade notes, which we expected. I’ve been quite happy with version 6 over the last few weeks. The only downside is that as updates from other programs roll out, version 6 might start feeling outdated heading into 2026. For example, they still had Skype in version 7, but no MS Teams for clean-up. Or maybe they did include it in version 7, but it was mentioned in an update?
Version 6.39 will gradually fall behind, and then you have to decide whther to go with 7 or do something else.
Personally unless CCleaner7 gets vastly improved then I’ll just stick with my own bespoke cleaner batch file. It clears most of what I want already, and I can always add more as/when needed.
(I have different versions for my different computers).
I realise that not everyone has the knowledge to be able to write their own, so they will have to look for an alternative to CCleaner.
PS. There is one thing that I will be keeping CCleaner v6.## for though.
The Duplicate Finder is the fastest and best that I know of for finding exact duplicates.
(Warning - The Duplicate Finder in CCleaner 7 is totally pants, and dangerous too - be very very careful if you use that. We have already had people break their computers to the point of having to completely reinstall Windows by running the Dup Finder in CCleaner7 and ‘Batch’ deleting everything that it finds).
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Makes total sense, Nuke. I wouldn’t be so focused on this small cleaning issue if it weren’t for others in my household using this PC, haha. But yes, I can’t mention specific brand names, but I found another cleaner a couple of days ago that looks pretty good. Still, I hope CCleaner improves, as I’ve been using it for so many years.
Honestly, I’m just surprised that the Cleaner team didn’t stick with the old process/format and just update it with a simple facelift—adding color and modernizing the design to compete with alternatives. In fact, I would’ve probably just kept the original program and updated the color scheme and interface, since the old version worked well! I also wonder if perhaps the complaints from a small group of users (like 20-50 people like us) are not influencing the design team as to the overall success rate of thousands of downloads and continued usage of version 7. They may feel it is a success.
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Maybe something along these lines:
(It really wasn’t a lot of work—I just asked GPT to reverse the theme colors on the old layout, haha.)
But the key point is that the original functionality was genuinely great. I can’t help but wonder what motivated them to make these changes and then stick with them. I assume they had testers, and maybe those particular opinions carried a lot of weight.
It appears that the changes are driven by Gen Digital who now own CCleaner.
Others have mentioned that all of the companies that ‘Gen’ has acquired are adopting a similar looking UI, (a kind of corporate branding), whether it suits the original app or not.
Personally I’m also guessing that is why the developers of CCleaner7 have ‘lost’ the years of experience gained by the developers of previous vesrions - either they are now different developers who don’t have the benefit of that experience, or they are working to a ‘coprorate’ policy which ignores experience and functionality in favour of stamping a ‘Gen’ brand look on the app.
Whilst I’ve no doubt that the CCleaner name will carry on in this new form, and still make profit for the company, for me (and for many others) the CCleaner that earned it’s reputation is now dead.
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I also created an account to voice how much version 7 sucks. This monster has spammed up my computer, nagging me with prompts to make purchases throughout my entire work day. I can’t take it anymore and I’m uninstalling it
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I finally decided to upgrade from version 6 to the current 7.2 cleaner (again). However, I’m somewhat disappointed that they still haven’t removed Skype, which has been gone since May, and there’s no update to clean Microsoft Teams. I don’t use either program, but I tried Teams last week and wanted to check if it was properly handled by the cleaner. I ended up having to manually clean it out, as shown in the image here. Anyway, I’m going back to cleaner version 6. 
I also agree that V7 is bad, and made an account here just to voice that. There is now no built-in way to quit the application. I don’t want it to be always-on.
This is a big red flag. I no longer trust CCleaner and I’m uninstalling it. It seems like it’s sliding down the hill. If they removed the ability to quit the application (or at least easily quit the application) then that can only be for nefarious purposes - there is no good reason for them to remove the option to quit the app.
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Version 6 was great Version 7 Very Bad with saving cookies. I never clean my Registry since doing so crashed my Windows 10 by corrupting certain registry files. I use it to save Cookies which is very difficult to do now and do the cleaning.
I want to Open CClean with Cutsom Clean like I could in version 6. I am ready to revert back to version 6 as it works like this software should work. I am a retired VP of Hardware & Software Engineering.
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If you are having issues with CCleaner 7 then consider going back to v6.39: How to Roll Back from v7 to v6.39
Follow ALL of the instructions there, particularly about turning off the Automatic Updating and deleting ‘CCupdate.exe’, if you do not follow the instructions then your newly rolled back CCleaner will just update to CCleaner7 again.
People actually get paid to think of ways to destroy a good product & the masses let them get away with it by sticking with the mess rather than finding alternatives,
group of clowns thought v7 up & people higher up the ladder signed off on it, absolutely marvelous
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I uninstalled to and switched to Microsoft own apps Systernals and MS PC Manager. I preferred the old CCleaner to those options but the new one really is lacking from the new UI to the lack of options. I mean what’s the point if i can’t control 3rd party startup services and scheduled tasks anymore? Task Manager already let me control the startup apps no need for CClearner to do that. I feel like they removed those features so we don’t disable the new CCleaner service … which is another reason i uninstalled. Been using CCleaner for so long like since pretty much the beginning. Well all good things must come to an end i guess …
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I have two questions for the app providers or anyone who might know:
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I installed version 7 of the app a few weeks ago to see if I could use it like I did version 6. I manually updated it as needed, since that was the option I preferred. However, I keep seeing the screenshot below showing that the app is still “installing,” and the update keeps repeating. Is there a way to stop this, and why does it keep showing as if the app is being installed again and again?
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If I uninstalled Skype back in May and can no longer use it via Microsoft, does it still show up as installed in programs monitored by CCleaner? You’d think CCleaner’s updates would fix this, but it makes me wonder how often CCleaner updates overall, and whether it’s fully up-to-date with other areas.
It will force upgrade to 7 without your permission. I uninstalled all that junk
I’ve given it a few weeks, but honestly, I don’t see the advantage of V7 over V6. The experience in V6 is much cleaner and makes more sense. I’m frustrated with how long the health check takes, and only after a clean reboot does it work properly. The constant daily notifications about version 7.3, despite having it set to manual, are really annoying. Lastly, the lack of app updates and seeing the old versions is frustrating. I’d assume we’re among the few who aren’t happy with it. I also suspect V8 is coming, likely to follow the same frustrating path. It’s sad but almost funny, I’m sure the vendor would have been more responsive to our feedback if our complaints were tied to monthly subscriptions and the threat of cancellations.