Error message

Trying to recover files on an external hard drive. Keep getting this:

error1.png

Is there anything I can do to get this to work? I have tried to use the advanced options to recover files from a d drive that was formatted by mistake found here:

http://forum.piriform.com/index.php?showtopic=43394

Not really sure what else to try. Thanks!

Hi @b-rad, and welcome to the forums.

members are going to need some more info to better give advice.

you mention D:\ drive but the error shows E:\, what's the background there?

is D:/E: internal or external?

how was it formatted?, with what file system?

does it show up in Control Panel, Administrative Tools, Computer Management, Disk Management?

if so, what file system?