Do you want to restore to the same drive?

It must be something very basic. Please help.Trying to recover "Excellent" doc file.

When I answer No to that question (This can reduce the chance of successful recovery) - nothing happens.

When I say yes - the file gets recovered but the encoding is screwed up.

thanks!

You must have selected a folder on the same drive to recover to, which is why you get the question. If you say no then you will be sent back to the drive/folder selection panel. You can recover to the same drive, if it's one file then the chances are that it will be successful. However if the data you're recovering has been corrupted somewhere that's what you will recover.

Thank you. That makes sense.

What about the fact that when I restore the file .doc with "Excellent" on it - it restores fine but when opening with Word, File Conversion dialog comes up asking to chose the encoding. No mater what I chose I can get my plain English text.

Thanks in advance!

What excellent means is that the entry in the MFT is pointing to areas on the disk that are valid and are not overwritten by part or all of another file. The data is actually in those areas can't be verified as being what was originally written. Recuva will recover the data whatever it is.

It seems as if the data has been corrupted somewhere. If you open the recovered file with Wordpad can you see any recognisable text?

No, see the same unrecognizable encoding in Wordpad.

In Recuva, Advanced Mode, highlight the doc file you recovered, click on Header on the r/h pane, then post the first two lines of code here, like this:

D0 CF 11 E0 A1 B1 1A E1 00 00

00 00 00 00 00 00 00 00 00 00

If it isn't like this then it may not be a doc file.

thank you