Delivery of Email Notifications Delayed For 2 to 3 Days

[lmacri]

Just FYI that the long lag time persists for all email notifications sent from the CCleaner forum, even after I logged in to Microsoft’s Outlook.com webmail site and added “noreply@community.ccleaner.com” to my Safe Senders and Safe Mailing Lists.

For example, I am following vincenzoarmini’s 03-Jul-2026 topic Software Updater incorrectly detects OneDrive Insider version as outdated and Laurence_CCleaner’s post # 4 <here> was created 31-Jul-2026 @ 10:53 AM …

… but the notification email for that post # 4 didn’t land in my Inbox until 02-Aug-2026 @ 08:54 AM, even though the email header confirms the notification email was generated 31-Jul-2026 @ 10:54 AM.

@Laurence_CCleaner

… As with Nergal, I don’t experience the same issue.

@Nergal , @Laurence_CCleaner :

Do either of you use a Microsoft email address as the primary email in your CCleaner profile (e.g., @hotmail.com, @outlook.com, @live.com, etc.)?

@Laurence_CCleaner

On the forum/sending side: The CCleaner Community runs on Discourse, which queues outbound notification emails. If the platform’s mail queue experiences a backlog, notifications can be held and released in bulk — sometimes days later. This would also explain why the delay appears in your profile’s Notifications section too, as you noted.

@Laurence_CCleaner :

I’m assuming it’s on your forum/sending side, since I receive email notifications almost instantly for several other tech forums I post in regularly that use a “noreply” sender for their automatic notifications (e.g., Norton, Dell, AskWoody, Malwarebytes, Intel, Mozilla, etc.). I prefer to use the same Microsoft @live.ca email address to register for all these tech forums because I have a rule set up for my Microsoft email account so that any incoming email from a tech forum is automatically moved into a custom “Forums” subfolder I created under my Inbox.

To test I added a second email address provided by my ISP (Shaw Communications) to my CCleaner forum profile and set this @shaw.ca email address as my primary email. This solved the problem (i.e., email notifications from CCleaner / Discord were received shortly after a topic I was following in the CCleaner forum was updated) but this isn’t an ideal solution since I want emails from “noreply@community.ccleaner.com” to be sent to my Microsoft @live.ca email address so my custom “Forums” rule works correctly.

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