Delete Accounts

Hi.

I´m using Ccleaner for years. But I found an issue. Once a month after Microsoft launched all the monthly updates, I use Ccleaner to clean up my system.

But after cleaning, the program also deletes my accounts from App "Mail".

Than, I must configure all my accounts again. Is there a way to stop deleting my accounts when using Ccleaner?

I´m running Windows 8.1 64 Bits up to date.

But I tested the program on Windows 10, and there it also happens.

Thanks for any help.

We have tested using the default settings on Windows 8, and 8.1 we cannot reproduce the behaviour mentioned above.

Can you provide any more information?

Which build of Windows 10 are you using?

What version of CCleaner are you using?

Does the same happen using the portable version?

If I use the default cleaner of windows 8, 8.1 and 10, the accounts are still there after cleanup.

But using Ccleaner (latest version), even the portable version, my accounts are deleted and I must configure them again.

Windows 10 is Build 10056.

If I use the default cleaner of windows 8, 8.1 and 10, the accounts are still there after cleanup.

But using Ccleaner (latest version), even the portable version, my accounts are deleted and I must configure them again.

Windows 10 is Build 10056.

Just to be sure are you using a winapp2 file (see my signature) or any ccleaner "enhancing" software?

I tested ((Voldemort), but I uninstalled it about 6 months ago. I never used winapp2 file.

(Moderator edit - renamed the unnamable - nergal)

Using a fresh install of Windows 8 the only way I have been able to replicate the above issue is to manually delete the settings.dat file for the mail app.

Does this happen when using a different user account? I presume you are using a linked account across all of your systems?

Using a fresh install of Windows 8 the only way I have been able to replicate the above issue is to manually delete the settings.dat file for the mail app.

Does this happen when using a different user account? I presume you are using a linked account across all of your systems?

No. It´s a single local account, in a single machine.

have you tried version 5.05?

make another user account and see if it happens there as well.

do you have any personal INCLUDES? (like *.dat) <_<