For some reason, cookies [either to be saved or deleted] are not showing up in my Ccleaner. I do have some sites that I want the cookie to be saved so I don't have to be constantly signing in. What's the story?
You really need to give more info such as what operating system you use, which version of CCleaner you have installed.
Have you used CCleaner before or is it a new install?
What is your main browser?
When you run ccleaner does it show other things to be cleaned aside from the cookies?
. . . . it's not our fault. We're here to help.What's the story?
Long ago I solved this issue by unticking ☐cookies in the Windows and Applications tabs.
Eventually cookies will appear in the Cookies on Computer column. Move desired cookies to the keep column.
Return to the Windows and Applications tabs and right-click ☐cookies and clean.
CCleaner 4.09.4471, Vista x86, Win7 x64
I've been using Ccleaner for years now. It does a great job. I've never had this problem before. I think I know what I'm doing. I've tried a couple of new versions now, Free [used to show cookies that I could move], thought that might a problem now so am using business and still the same. OS: Vista Home Premium. Browser is current FF.
giving version numbers may be helpful.
FF?
CC?
Vista?
simply saying current isn't as helpful as it might sound.
FF: 26.0
CC: Business: 4.09.4471 and 4.10 Free but not at same time. Both are not installed at one time.
Vista Home Premium
Cookies to keep:: *piriform.com, google.com, yahoo.com
Cookies on left are only three inconsequential ones. Others I want to keep are not showing up at all so I could move them like I used to.
What other cookies? Do note some cookies could be from Adobe Flash Player such as for online games, and if you're losing cookies such as that you'd also have to untick Adobe Flash Player in CCleaner.
FF: 26.0CC: Business: 4.09.4471 and 4.10 Free but not at same time. Both are not installed at one time.
Vista Home Premium
Cookies to keep:: *piriform.com, google.com, yahoo.com
Cookies on left are only three inconsequential ones. Others I want to keep are not showing up at all so I could move them like I used to.
They don't show because (most likely) you've not fully exited firefox and killed any orphaned firefox processes before running ccleaner
Cookies don't show no matter what I do. Something changed somewhere but I didn't change anything.
Cookies don't show no matter what I do . . . I didn't change anything.
CC: Business: 4.09.4471 . . .
You paid for business support. Have you contacted Piriform?
Each license covers 1 PC for 12 months' support . . . -- http://www.piriform.com/business/ccleaner-business-edition
And try a clean reinstall -- it's fixed a stubbornly broken CC for me and others.
I could contact support but I thought that I would try here first to see if someone else had that problem. Did they?