Computer hangs while creating Virtual Image

I ran Recuva Pro it asked me if I want to make a virtual image of my drive, I Said yes, the computer rebooted and a Recuva program started working after a long time it got to 1%, the machine rebooted itself a few times, the screen went blank, it hung like that a long time I can't load windows anymore, when I rebooted again it started the image creating process again, than rebooted again a few times and it has been like this for almost 24 hrs, the machine is like in sleep mode.

When is starts the reboot there is a option to press esc to skip the image creation but the key does not respond, I am using a wireless keyboard

any help would be greatly appreciated.

As you have recuva pro, and it's a pro based feature you're asking about, you should contact direct support.