When clicking on the upper right hand corner of the CCleaner GUI to resize the window from full screen to something a little smaller, it automatically resizes and shifts the upper half of the GUI off the screen where I cannot grab to slide the window down or anything else. It’s been installed for several months without this issue occurring, it just started today when my subscription lapsed. No where to click and drag the hidden part of the GUI down where it can be seen and manipulated. Also, since having installed it months ago, the systray icon vanishes about 30% of the time after restarting the computer; when this happens, I must always click on Settings within the CCleaner GUI and UNcheck the “show in systray” and then RE-check the tick box. This literally happens about 30% of the time. I’ve already checked Windows components (sfc /scannow) and other commands; system has no errors. Windows 11 Pro, very latest version & patches already installed.
There are a few ways that you can get an off-screen window back into the screen, here’s what the google AI has to say:
Sorry I’m not sure what causes the icon to go missing, there have been a few threads about it and usually @Laurence_CCleaner asks the affected user to gather some logs.
I’ve given him a ping there but if he’s already left the office then it may be Monday before he is back at his desk.
As much as I hate to say it, none of the 3 suggestions worked. I’ll probably just have to un-install and re-install.
A variation here. Try this.
Hold down the shift key and click on the ccleaner taskbar icon. Select ‘maximise’ from the small menu.
An emergency close of the ccleaner window would be holding down Alt and F4 at the same time.
Doesn’t work. I have no problem closing CCleaner; I just right-click on the open tab on my taskbar. Just no way to resize or grab ahold of the window to drag it down. I’ll just uninstall/reinstall.
Hi @motjrjh,
Please let me know what version of CCleaner you are using?
You can see this by going to Settings> About.
