CCleaner won't load

Suddenly CCleaner will not open. I get message: Event Set Information Could Not Be located

ADVAPI32.dll not found

What happened and how can I fix it?

Please keep it simple. I am not a computer whiz. Thank you.

Just to note that Malwarebytes had had a major version update with a new User Interface since that linked article was written, it works in generally the same way but the screens are slightly different.

So don't be surprised if/when you install Malwarebytes and it looks like this rather that the one in that article:

image.png

Are you using Windows 10 or Windows 11?

Have you used the registry cleaner in CCleaner?

Is your security software up to date and all scans are clean?

Have a read here

https://malwaretips.com/blogs/advapi32-dll-what-it-is-how-to-fix-errors/

I have been having the same problem but didn’t have time to research it. I am running Windows 7 and after the last several updates, I kept receiving the message “Procedure entry point EventSetInformation could not be located in ADVAPI32.DLL”. After researching, I was lucky in finding a known problem similar to this. The solution for me was to install the Windows 7 update KB3080149-x64. Everything appears to be working correctly as of today. I hope this helps someone else.