At the risk of adding fuel to the fire; if you're not a Piriform customer, what grounds do you have to demand a UI revert? Piriform are giving you CCleaner for free. How it looks or behaves is entirely up to them.
True ... to a certain extent you have a point that as FREE users of CCleaner, we can't 'demand' a GUI revert / fix. However, by the same token, the evidence is out there of what can happen when a new product or some aspect of it is just plain ole NOT liked by the masses.
Exhibit A: Windows 8 has bombed.
Exhibit B: As someone else pointed out ... New Coke bombed.
And I'm sure we all know of many other products, high tech or otherwise that no amount of marketing was able to save and make users / customers like them.
So sure, CCleaner is within its rights to stand its ground and stick with its new GUI. But, it risks its users going to the competition. For example, I for one, as I'm sure there are many others here, also use Glary Utilities and JetClean.
Another situation to consider:
As I pointed out on the avast forums when avast also went to the ugly look ...
There are of course oodles and tons of not quite computer-savvy computer users out there. So, when they have to choose between 2 or 3 or more brands of a certain app for their computer, their ultimate decision CAN easily come down to which one looks the best / more awesome. It might be an Anti-Virus, a CD Burner, an Image Editor or whatever, but yeah, for many people, the tipping of the selection scale can come down to which one looks best / more professional.
If an app's final product looks like an Alpha version work in progress created by a beginner Developer intern, the app can easily get pushed aside in favor of a better-looking app ... costing the company a customer / user.
So, IMO, it would easily be in Piriform's best interest to give itself an edge over it's competition by looking more professional than them instead of looking inferior.
I think you should stay away from using terms like "the masses." CCleaner 5.0 has not been universally condemned; instead we're seeing a vocal minority dominate a discussion under the assumption that they represent the majority.
There have been over one billion downloads of CCleaner since version 1.16.082, which equates roughly to 7.1 million downloads per release for 140-odd releases. A quick tally of the number of people complaining about the UI on this forum and on the release announcement (for the beta and stable versions) on Facebook gives approximately 350 disgruntled users.
The number of people in "the masses" who are audibly upset about the redesign: 0.005%.
Hating this redesign is not a majority opinion. The minority just thinks it is. In psychology, that's called a false consensus. In philosophy; an epistemic closure. In reality; a handful of whinging people who believe their opinion is more important than 99.995% of others.
I'll admit first I'm a 'free' user of CCleaner but have done my bit over the years on the many forums I'm subscribed to recommending it as an essential maintenance tool for those of any level of PC experience.
All users have a right to comment on how CCleaner looks it is up to Piriform to decided whether to take any notice of them whether enthusiastic about the new GUI or not.
The fact is I've newly register on this forum primarily so I can express my instant almost total dislike of the new CCleaner v5 GUI. I've put up with others of my favourite programs going down this awful chunky, touch-screen friendly redesign but enough is enough. Who on earth thought this crude looking thing was a good idea? It looks more like a GUI you'd have expected for a program running on Windows '95 not any 21st Century OS.
Only aspect I do quite like is the emboldened fonts used in some places but the rest......send v5 back to the drawing board of the designer who created it with a C minus on their report card.
I've unistalled the update and gone back to the previous version.
I think you should stay away from using terms like "the masses." CCleaner 5.0 has not been universally condemned; instead we're seeing a vocal minority dominate a discussion under the assumption that they represent the majority.
There have been over one billion downloads of CCleaner since version 1.16.082, which equates roughly to 7.1 million downloads per release for 140-odd releases. A quick tally of the number of people complaining about the UI on this forum and on the release announcement (for the beta and stable versions) on Facebook gives approximately 350 disgruntled users.
The number of people in "the masses" who are audibly upset about the redesign: 0.005%.
Hating this redesign is not a majority opinion. The minority just thinks it is. In psychology, that's called a false consensus. In philosophy; an epistemic closure. In reality; a handful of whinging people who believe their opinion is more important than 99.995% of others.
Hating this redesign is not a majority opinion. The minority just thinks it is. In psychology, that's called a false consensus. In philosophy; an epistemic closure. In reality; a handful of whinging people who believe their opinion is more important than 99.995% of others.
I didn't say everyone or the majority. I said the masses ... as in a lot, as in more than the typical amount that happens when a new GUI is released. This as in out of all the software that's going the flat, ugly Metro look route lately, aside of Windows 8, I had not seen any other software's new GUI get trashed to this high degree by so many users as I am seeing CCleaner 5.00's new GUI get. avast got some heat for its change to the ugly look, but nowhere near what CCleaner 5.00's new GUI is getting.
Anyway, if what we the people who hate the new CCleaner 5.00 GUI look is simply a false consensus, then what you are doing is simply spin doctoring.
We're not questioning / trashing CCleaner's functionality. We know CCleaner is very good at what it does and that it is arguably, unofficially possibly the most well-known and most used of this app type. What we are commenting on is CCleaner 5.00's GUI look. So, whether CCleaner has had over one billion downloads amounting to roughly 7.1 million downloads per release in the past is moot as far as our current comments regarding CCleaner 5.00's GUI is concerned. CCleaner didn't have an ugly look before while amassing that impressive number of downloads.
However, if Piriform decides to chalk off the negative commentary regarding CCleaner 5.00's GUI as just simply a 0.005% little group of disgruntled users, then that impressive number of downloads CAN decline. It's a risk. Maybe it won't decline, but it is a gamble. It boggles my mind why ANY designer, creator, manufacturer of ANY product would not want to have its product be undeniably the most impressive, revolutionary and professional looking of its class instead of jussst barely doing enough to look like its competitors ... or in this case, worse. Why be a simple follower when Piriform can be a Trailblazer? Make the competition nervous or outright scared of your design prowess instead of simply tossing the importance of your GUI's look into the basement of backburner status.
I think you should stay away from using terms like "the masses." CCleaner 5.0 has not been universally condemned; instead we're seeing a vocal minority dominate a discussion under the assumption that they represent the majority.
There have been over one billion downloads of CCleaner since version 1.16.082, which equates roughly to 7.1 million downloads per release for 140-odd releases. A quick tally of the number of people complaining about the UI on this forum and on the release announcement (for the beta and stable versions) on Facebook gives approximately 350 disgruntled users.
The number of people in "the masses" who are audibly upset about the redesign: 0.005%.
Hating this redesign is not a majority opinion. The minority just thinks it is. In psychology, that's called a false consensus. In philosophy; an epistemic closure. In reality; a handful of whinging people who believe their opinion is more important than 99.995% of others.
How often do you see such an alleged minority all agreeing in this manner? And common sense tells you, comnpared to what it has been before, that the new look is atrocious.
You going to play this numbers game? Survey takers know that when they ask a minority number.. the ones that speak up, often times represents the sentiment of a much larger number. You are finding here the ones who *understand* how important this software is. We are not the passive ones that download things simply to have them. And, if Piriform wants to have more people purchase their software? Its not a good way to do it. It now looks cheap and inexpensive. Not worth paying for.
I didn't say everyone or the majority. I said the masses ... as in a lot, as in more than the typical amount that happens when a new GUI is released. This as in out of all the software that's going the flat, ugly Metro look route lately, aside of Windows 8, I had not seen any other software's new GUI get trashed to this high degree by so many users as I am seeing CCleaner 5.00's new GUI get. avast got some heat for its change to the ugly look, but nowhere near what CCleaner 5.00's new GUI is getting.
It is also the masses who will without question eat the altered junk foods put before them. This is not an issue of how many. Its an issue of right and wrong.
as soon as these threads which were only created to make a rant (which is fine) descend into personal attacks (however light heartedly at this stage) start down that slippery slope, perhaps a Moderator needs to consider stepping in and closing the thread.
or maybe move it to the Lounge for a good 'ol free for all !
as soon as these threads which were only created to make a rant (which is fine) descend into personal attacks (however light heartedly at this stage) start down that slippery slope, perhaps a Moderator needs to consider stepping in and closing the thread.
or maybe move it to the Lounge for a good 'ol free for all !
Better yet. Perhaps? They will take note. They have responded in the past to complaints very well.
There is a lot of feeling going on around the new interface, after 3 pages I think we all can see that.
Some posters just plain don't like it and others object to the way it looks on their machines (eg Win7)
Others have reported issues, bugs with the new GUI e.g too big for screen, covers buttons etc.
Now there is a limit to how long a thread such as this can keep going and offer something new to the table.
Believe me the devs are aware of this thread, anymore 'I hate it too' type posts aren't being constructive.
If you would like something constructive... I am more than willing to donate towards CCleaner. But, the asking price for the full version is too high. What's added to the full version is nothing I need of. If you could provide a page to make a donation done in appreciation for the free version? I believe you would find many to be willing. I have wanted to in the past. But the only option to give money has been for a version I do not need. And at a price that I find too inconvenient.
But, this new GUI? It is what would make me wait before that could take place. Please.. I lhave loved your product and have recommended it many times to others.
The new interface puts the "ugh" in "ugly." Please at least allow the option to use the old skin. This crap is painful to look at. Change just for change's sake is NEVER a good idea.
I have the CCleaner Pro version, which I paid for, so feel at liberty to make any adverse comments I wish.
Don't be misled by the small percentages of posts on here complaining, every CCleaner user I have spoken to hates the new look, most of them didn't even know this Forum existed and the others say they will just move to something else.
Most of them, like me, moved away from Malwarebytes when they changed the look and I had the subscription version of that as well.
It's not an improvement, but every day you see that things which are good need to be changed into something else. I think it's just boredom. Change for the sake of change.