CCleaner v3.18.1707 crash on W2008

CCleaner for Windows CCleaner Windows Bug Reporting
1

CCleaner v3.18.1707 crash on Windows Server 2008 x64

Microsoft C++ Exception

CCleaner v3.18.1707 (64-bit)

MS Windows Server 2008 Standard 64-bit SP2

Intel Core i7-2600 CPU @ 3.40GHz

8,0GB RAM

RDPDD Chained DD


ID=-1

PR=0

DA=

RK=

RU=32

CK=0

SK=

VK=

VA=N_MOZ_HISTORY

CR=90

PF=0

EI=0

FL=103

IIT=0

FI=-1

SI=0



12:05:27:010301[WARN ] Line:305 File:.\private\Net\Mozilla.cpp
12:05:27:010301[ERROR] CleanHistory - SQLite error: SQLITE_ERROR[1]: SQL logic error or missing database for file: C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\zgfeapuh.default\places.sqlite
12:05:27:010301[WARN ] Line:305 File:.\private\Net\Mozilla.cpp
12:05:27:010301[ERROR] Rule: Mozilla - Internet History
12:05:27:010301[ERROR] Microsoft C++ Exception
12:05:27:010301[ERROR] Unexpected Error
12:05:27:010301[ERROR] An unexpected error has occured in CCleaner.
12:05:27:010301[ERROR] Microsoft C++ Exception

debug log attached

a and places.sqlite also

strange is, that on windows 7 is cleaing with same FF profile success

CCleaner64_debug_log.zip

places.sqlite.zip

2

Thanks, we'll look into this.

3

still same issue in 3.21.1767

Microsoft C++ Exception

CCleaner v3.21.1767 (64-bit)

MS Windows Server 2008 Standard 64-bit SP2

Intel Core i7-2600 CPU @ 3.40GHz

8,0GB RAM

RDPDD Chained DD


ID=-1

PR=0

DA=

RK=

RU=32

CK=0

SK=

VK=

VA=N_MOZ_HISTORY

CR=98

PF=0

EI=0

FL=103

IIT=0

FI=-1

SI=0



[13:54:18::832][iNFO ] OnRuleFinished | 3004 | 3129 | Custom Folders
[13:54:18::832][iNFO ] OnRuleStarted | 3026 | 3161 | Mozilla - Internet Cache
[13:54:18::848][iNFO ] OnRuleFinished | 3026 | 3161 | Mozilla - Internet Cache
[13:54:18::848][iNFO ] OnRuleStarted | 3026 | 3162 | Mozilla - Internet History
[13:54:18::848][WARN ] Line:305 File:.\private\Net\Mozilla.cpp
[13:54:18::848][ERROR] CleanHistory - SQLite error: SQLITE_ERROR[1]: SQL logic error or missing database for file: C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\zgfeapuh.default\places.sqlite
[13:54:18::848][WARN ] Line:305 File:.\private\Net\Mozilla.cpp
[13:54:18::848][ERROR] Rule: Mozilla - Internet History
[13:54:18::848][ERROR] Microsoft C++ Exception
[13:54:18::848][ERROR] Unexpected Error
[13:54:18::848][ERROR] An unexpected error has occured in CCleaner.
[13:54:18::848][ERROR] Microsoft C++ Exception

CCleaner64_v3.21.1767_2012-08-07_13-54-09.zip

places.zip

4

Can you please let us know which version of FF you are using?

Thanks

5

Do you have RoboForm installed?

Take a look at this posting:

http://forum.piriform.com/index.php?showtopic=36392&view=findpost&p=219112

6

Firefox 14.0.1 without Roboform

but latest version 3.22 fixed this issue