Every time CCleaner is updated it resets my preferences, specifically cleaning my Office history. Is there a way to prevent resetting my preferences every time the software updates so that my Office history is NOT deleted?
This should not occur in a normal update. Are you first uninstalling it before installing it?
I'm not uninstalling, just letting the upgrade do all the work. This happens on two computers I have CCleaner installed on.
Hi, could you send an email to us about this at support@piriform.com and one of the team will be able to help out
Thank you. Email sent.