I recently found a charge for the year sub. I tried to cancel but I am being ignored by support staff. I want a refund as it has been less than 30 days since the charge. I only wanted to test the trail. I want my money back. And I wont be ignored. I have seen many posts stating people having this same issue. Case #24147163
How did they get your card information?
Contact you credit card provider and do a charge back for an un-authorized charge.
Hi @Awal91,
I can see from our records that you were able to connect with a member of our support team, and they were able to assist you in your case.
If your case was not resolved to your satisfaction, please message me back so I can investigate further.