CCleaner site can't be reached

CCleaner for Windows
1

This appears when I go to WWW.CCleaner.Com:

Chrome on Windows

This site can’t be reached

Check if there is a typo in www.ccleaner.com. 

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				<ul><li>
						If spelling is correct,<span> </span><a rel="">try running Windows Network Diagnostics</a>.
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				DNS_PROBE_FINISHED_NXDOMAIN
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2

@LaavaiCC: Certainly loading from here:

image.png

... and I note that you managed to get to community.ccleaner.com if not www.ccleaner.com. Are you still having issues reaching www.ccleaner.com? If so:

  • Do you have any VPN software running, or might you have made edits to your hosts file to block certain domains?
  • www.ccleaner.com is served up via Akamai. Are there any other Akamai websites that you are unable to visit? eg: www.ikea.com, www.airbnb.com, www.bestbuy.com, etc
  • Some malicious modifications by malware will block access to security websites - and sometimes CCleaner gets classified in the security/remediation category. Are there any other security websites that you are unable to visit? www.avast.com, www.avg.com www.trendmicro.com, www.mcafee.com, etc?
3

Also, I forgot to say that I don't have CCleaner on my computer.

Nope, only CCleaner website is unavailable.

4

It only affects for my PC.

5

The DNS_PROBE_FINISHED_NXDOMAIN error that you are getting is apparently a common Chrome error.

See here for a step by step of how to fix it: https://nestify.io/blog/the-easy-guide-to-fix-dns_probe_finished_nxdomain-error/

6

Tried every step but doesn't work @nukecad

7

If I run a command prompt as admin and ping ccleaner.com I get the below.

If I then put in that IP address into my browser address bar I get the other screenshot

Seems like it is not listed as an https site. So it could be a cloudfront issue or a CCleaner page that isn't resolving properly.

Screenshot 2022-05-28 150909.jpg

Screenshot 2022-05-28 151256.jpg

Screenshot 2022-05-28 151325.jpg

8

Okay, It seems to be an CloudFront issue maybe @hazelnut

9

Wait I figured out, installing it portably (from MS Store) will work

10

I'd forgotten CCleaner was on the MS Store. (Not a place I go unless I really have to).

Must try to remember it's another option for anyone having install problems.