CCleaner shuts down when asked to clean

CCleaner for Windows
1

I am using the free version of CCleaner V5.44.6575 (64bit) on a Windows 10 PC.

Everything has worked fine until today. I usually do a clean every week. Today when I wanted to use CCleaner, the analyzing went OK, then clicking the "Run Cleaner", the window just closes.

I have tried a re-install, but this has not helped. Any clues as to why this is happening?

2

Do you use Kaspersky?

3

Yes, I have just purchased a new license for Kaspersky. Never had the problem before, using the previous version of Kaspersky.

I have now done a search of this forum and found that the issue is known with a workaround. I have applied that "fix" and it now works again.

Is this a Piriform issue to fix or Kaspersky?

4
1 hour ago, oldgeek said: 
<div class="ipsQuote_contents">
	<p>
		 
	</p>

	<p>
		Is this a Piriform issue to fix or Kaspersky?
	</p>
</div>

Who knows :)

Glad to hear you are sorted for now anyway.

5
2 hours ago, oldgeek said: 
<div class="ipsQuote_contents">
	<p>
		Is this a Piriform issue to fix or Kaspersky?
	</p>
</div>

I believe that both companies are aware of the bug and looking into it (or they were in early july).

6

Might be nice if someone posted the link to the "fix".... please

7

The fix suggested, which works in my case, is to go to CCleaner / Options / Advanced and select "Advanced Report"

CCleaner.PNG

8
13 minutes ago, CSGalloway said: 
<div class="ipsQuote_contents">
	<p>
		Might be nice if someone posted the link to the "fix".... please
	</p>
</div>