CCleaner renewal/new subscription confusion

I’ve been trying to ask chat support but they don’t understand the question I am asking.

I have a current subscription that expires July 2026. If I use a promo that i have today, will it add on to the July 2026 (to make it July 2027) or not?

That might depend on just what the Promo is and where it is from.

Can you tell us that?

Hi @ladymistery,
I am not able to find any support requests or licences under the email address associated with your forum account.
I have sent you a DM to request more details so I can advise you further.