ccleaner removing Office 2016 pinned document lists

I am using Windows 10 Pro 64 bit threshold 2 and Office 2016 64bit - both up to date. I am using ccleaner v5.11.5408 (64 bit).

I have ccleaner's Window Explorer unchecked (all boxes ) and my appdata\roaming\microsoft\office\recent folder (all files) in the exclude folder list in Options/Exclude.

When I do an analyze scan, files in the exclude folder do not show up but after running ccleaner, and opening an Office application pinned list file links have all gone.

This is getting me very frustrated. Can anyone suggest what I am not doing?

Thanks in anticipation.

hello tgle,

please untick the "office 2016" box in ccleaner-->applications-->applications

8946c1-1448026057.jpg

I have ccleaner's Window Explorer unchecked (all boxes ) and my appdata\roaming\microsoft\office\recent folder (all files) in the exclude folder list in Options/Exclude.

i think windows explorer box has nothing to do with office 2016 pinned file list.

If you examine the code below for [Office 2016] you will see that it does remove the "Recent" documents. I recommend that you request the CCleaner developers remove FileKey1 (and ExcludeKey1-3) from Office 2016 for this month's upcoming release.

[Office 2016]
ID=2412
LangSecRef=3021
Detect=HKCU\Software\Microsoft\Office\16.0\Common
Default=False
FileKey1=%AppData%\Microsoft\Office\Recent|*.*
FileKey2=%LocalAppData%\Microsoft\MSOIdentityCRL\production\temp|._sync
FileKey3=%AppData%\Microsoft\PowerPoint\Sync\Temp|*.*
FileKey4=%LocalAppData%\Microsoft\Office\16.0\WebServiceCache|*.*|RECURSE
FileKey5=%LocalAppData%\Microsoft\Office\16.0\OfficeFileCache|*.*
RegKey1=HKCU\Software\Microsoft\Office\16.0\Access\File MRU
RegKey2=HKCU\Software\Microsoft\Office\16.0\Word\File MRU
RegKey3=HKCU\Software\Microsoft\Office\16.0\Word\Place MRU
RegKey4=HKCU\Software\Microsoft\Office\16.0\Excel\File MRU
RegKey5=HKCU\Software\Microsoft\Office\16.0\Excel\Place MRU
RegKey6=HKCU\Software\Microsoft\Office\16.0\Publisher\File MRU
RegKey7=HKCU\Software\Microsoft\Office\16.0\PowerPoint\File MRU
RegKey8=HKCU\Software\Microsoft\Office\16.0\PowerPoint\Place MRU
RegKey9=HKCU\Software\Microsoft\Office\16.0\OneNote\RecentNotebooks
RegKey10=HKCU\Software\Microsoft\Office\16.0\Word\User MRU
RegKey11=HKCU\Software\Microsoft\Office\16.0\Excel\User MRU
RegKey12=HKCU\Software\Microsoft\Office\16.0\Access\User MRU
RegKey13=HKCU\Software\Microsoft\Office\16.0\Publisher\User MRU
RegKey14=HKCU\Software\Microsoft\Office\16.0\PowerPoint\User MRU
ExcludeKey1=FILE|%AppData%\Microsoft\Office\Recent|Welcome to Word.LNK
ExcludeKey2=FILE|%AppData%\Microsoft\Office\Recent|Welcome to Publisher.LNK
ExcludeKey3=FILE|%AppData%\Microsoft\Office\Recent|Welcome to OneNote.LNK

I am using Windows 7 and CCleaner Pro. I have the Office 2016 application box unchecked. I used the Free version for almost a year with ZERO problems. Now that I have purchased and installed the Pro version, my pinned documents (in Excel 2016) are constantly getting cleared. My recent documents aren't touched - they are always there. It's only the pinned documents that go missing.

Is there a solution to this bug?

Thanks