ccleaner recent files

CCleaner for Windows CCleaner Windows Bug Reporting
1

hi, 

i have the lastest version v.5.70.7909 and i have recent documents unchecked as you can see in the image bellow.


and the problem is that my recent opened file list gets deleted

https://prnt.sc/u3fc67 and https://prnt.sc/u3fcx8

Can you fix this or give an option not to delete that? i think i've already unchecked Recent Documents but not working

its not working from a long time ago...

2

Are you running Health Check or Custom Clean?

3

As Hazelnut asks, but also:

Which app is the recent file list being removed from?

Note that the unticked item you show is for Windows Explorer, (File Explorer), if the recent list is being removed from another app then it may be a different setting that you need to untick for Custom Clean.

4

i'm using custom clean and its on Widnows explorer 

i click on file explorer folder in the start bar (yellow) then on the left of that windows select the frist option (i dont know in english but should be fast access[ the blue star icon])

then my list is empty https://prnt.sc/u3fcx8

5

it also removes recent folder in explorer ( the ones that are not manually added to the list image.png.a8150f68f301d3fb65126d35f9201f68.png

i dont have to manually pin them to the list

So frequent folder list are also deleted( the ones that are not pinned on the list)

6

It must be some kind of setting you have. I have it unticked and custom clean doesn't delete mine.

So if you look at something does it appear in your recent files list? (before you use ccleaner)

7

yes it just desappear after i use ccleaner 

i have the default for this part <span>:</span>

image.png.280fc661ed53c9574e41ea8e97a11813.png

8

Did you update over the top of the last CCleaner build?

I was wondering if a clean install might help.

Also try ticking and then unticking the Recent Documents list. (Tickboxes sometimes get 'stuck')

9

i have made now a clean install because it was updated before. 

Still the same after run it the list and folder are empty


Tried to tick and untick but dont work

10

Have you anything ticked in the Advanced Section?

What type of file is being removed after a CCleaner run ?

Is the file from another drive or an unusual location? Internet URL's ?

11

its all the list from recent files and frenquent folders

Advanced has no ticks there

12

I'm wondering if it is Windows itself that is removing them?

I can't get Quick Access to even use the recent files list. I set it to on but as soon as I close file explorer Windows resets it to off.

Hsl, if you leave file explorer open showing the list, and run CCleaner with that window still open then do they still dissapear?

13

Lets get things in agreement here. Are we all talking about this list?

Annotation 2020-08-21 173911.jpg

14

That's the one that I'm meaning.

Frequent folders stays on for me but not Recent files.

As soon as I close File Explorer then Recent files has dissapeared altogether when I open it again.

I am on Win 10 2004.

15
29 minutes ago, hazelnut said: 
<div class="ipsQuote_contents">
	<p>
		Lets get things in agreement here. Are we all talking about this list?
	</p>

	<p>
		 
	</p>

	<p>
		<a class="ipsAttachLink ipsAttachLink_image" data-fileext="jpg" data-fileid="13839" href="<fileStore.core_Attachment>/monthly_2020_08/1098720866_Annotation2020-08-21173911.jpg.173ff206ce381e8b24d17c487f536149.jpg" rel=""><img alt="Annotation 2020-08-21 173911.jpg" class="ipsImage ipsImage_thumbnailed" data-fileid="13839" data-ratio="86.33" width="790" src="<fileStore.core_Attachment>/monthly_2020_08/1098720866_Annotation2020-08-21173911.jpg.173ff206ce381e8b24d17c487f536149.jpg"></a>
	</p>
</div>


Yes is that folders that two list frequent folders and recent files , as you can see you just have there desktop downloads and documents and you can see there the pin icon that ones it dont delete from there but all others are deleted and also all recent files.

Frequent files also gone unless are with the pin 

They all gone when you close the icon or go to other place




i'm on win 10 v2004 but it also occurs on other  build versions

16
19 minutes ago, nukecad said: 
<div class="ipsQuote_contents">
	<p>
		That's the one that I'm meaning.
	</p>

	<p>
		Frequent folders stays on for me but not Recent files.
	</p>

	<p>
		As soon as I close File Explorer then Recent files has dissapeared altogether when I open it again.
	</p>

	<p>
		I am on Win 10 2004.
	</p>
</div>

Does it happend to you you also? 

but you recent folders stays because the have the pin wich are the main widnows folders like docs downloads and desktop or all other that you have pinned

17

I don't delete Frequent Folders just all Recent Files.

Recent Files stay when I close File Explorer.

Are Recent Documents different to Recent Files do you think?

I am beginning to think that something is not right as CCleaner cleans my Recent Files if I have it ticked or unticked.

18

i dont have any option to do that i just have recent files and recent folders like that image posted before

19

Thing is that I have not run CCleaer at all, I've not even opened it.

So what I am seeing seems to be Windows itself.

20
33 minutes ago, nukecad said: 
<div class="ipsQuote_contents">
	<p>
		Thing is that I have not run CCleaer at all, I've not even opened it.
	</p>

	<p>
		So what I am seeing seems to be Windows itself.
	</p>
</div>

Mine desappear after i run CCleaner