I have removed and reinstalled CCleaner Professional 3 times now. It installs fine. Does the scans etc. When I go to open it again a week or so later, I click on the icon to run it, the cursor flashes momentarily and nothing happens. How infuriating is that. Any help would be gratefully appreciated.
If you are having problems with CCleaner7 then consider following the thousands who have already rolled-back to a version that actually works.
For the download link(s) and roll back instructions click this: How to Roll Back from v7 to v6.39
Be sure to follow ALL of the instructions, if you don’t do them all then it will just update to CCleaner7 again.
Hi Nukecad
A very helpful reply. I was wondering if the new CCleaner 7 was the culprit. I will use the roll back advice.
Many thanks.
Hi @PaulG1,
Would you be able to reinstall CCleaner 7, generate log files using the details in the support article below, and send me the 4-digit File ID so I can request the development team to review these so we can understand the issue.
https://support.ccleaner.com/s/article/collecting-information-via-ccleaner-support-tool
If you have any questions please let me know.