Hello, I am trying to recover my CCleaner pro license by just having a valid drivers license because my account was jeopardized in an e-mail hack attack. I have the last four of the credit card number as well but am not getting a response from Submit a Request? Please help, I can prove I own it.
Hi defendmy, and welcome to the forum.
Your lack of a response is probably due to the fact that the Piriform support staff will be off for the holiday period. Unlike us volunteers who are slaving away for 365 days of the year.
Seriously, be patient and I'm sure they'll respond when they get back up and running, although they'll surely have a backlog to catch up.
Hope that helps.
Certainly hope so Dennis, I have a receipt but it's in a locked out e-mail. I do have my Drivers License and the credit card used to purchase it.
Give it a week or so, and if you still haven't had a response post back here, and I'll point the admin to this topic.