I just purchased the cleaner professional two days ago, I checked my bank account an the money has been sent however I keep getting renewal messages. WHY?
I just purchased the cleaner professional two days ago, I checked my bank account an the money has been sent however I keep getting renewal messages. WHY?
There's currently a mistake in the license server causing these popups. The moderation staff has informed the admin of this, though we've yet to hear back from them on the status of the problem.
After a few weeks of peace the licence server has been experiencing intermittent problems again over the past couple of days. Replacement server has been set up, we're just about ready to cut over and hope to get this sorted out soon before we all go insane.
notices of this problem should have been sent to affected customers. You certainly don't have a problem sending out when billing is due!