CCleaner keeps sending me links that download for Windows when I specifically ask for MacOS download

I’ve been using a Macbook and HP since 2020, Macbook pretty exclusively for the past two years. I purchased CCleaner in 2024 and renewed last November. But I’ve never been able to get the pro features to activate on the Mac. When I download through the link provided in the receipt email, I get a Windows-based program I can’t use. How can I fix this?

@Laurence_CCleaner can you point them to the Mac download or help if they accidentally bought the windows license

You should be able to get it here and insert the key. I don’t have a Mac so I don’t know the registration steps

Here’s another download link to the CCleaner for Mac installer: https://www.ccleaner.com/go/get_ccmacpro

Were you sent a licence key?

From the documentation:
You can register your license into CCleaner for Mac using the following steps:

Open CCleaner > click Insert License Key


Insert your license key in the Activation Code box
Click Activate
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