CCleaner is not clearing any of the caches and is extremely slow. My Pixel phone is on Android 16. I tried to reinstall and the same problem persists. Any suggestions would be much Any suggestions would be much appreciated. Thank you
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You’re not alone. Many threads the same but this one has developer attention
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Hi @Deep-cc,
Thank you for your patience while our team worked on this.
We have just released CCleaner for Android version 26.8, which includes a workaround for the cache cleaning issue affecting certain Android devices and OS versions.
With this update, when the app detects that automated cache clearing is not available on your device, it will switch to a guided manual cleaning flow. A floating overlay will appear with step-by-step instructions, showing you the app name, cache size, and your progress as you manually work through each app — keeping the cleaning process as smooth as possible within the current OS limitations.
To get the update, please open the Google Play Store, search for CCleaner, and tap Update if it is available.
For more details on this issue and the workaround, please see our Help Centre article: Limited or Failed Automated Cache Clearing on Android 16 and Later Devices
If you continue to experience issues after updating, please let me know and I will be happy to help.